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“Walmart has improved slightly as the alternative for the most recent purchase, while Target, eBay and Best Buy have all declined somewhat,” he says. He says the percentage has steadily risen since then and that the upward trend had taken hold before the pandemic hit.ĬIRP has noted some shifts in where consumers would have shopped if not on Amazon, Levin says. shoppers, about 80% of consumers typically said they had not shopped in a physical store before buying on Amazon, Levin says. In the 2013-14 period, when CIRP first started surveying U.S. Racing Ahead for Success in B2B EcommerceĬreate, Launch and Run Your Commerce Marketplace

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